Training

Current Training Courses, Spring 2012

Be Prepared!

A half day workshop to consider recent changes in CQC inspection

Wednesday 29 February 2012: 1:30-4:30 PM

BAWA

589 Southmead Road, Filton, Bristol, BS34 7RG

Cost: £45 per person

You may be aware that CQC are now actively inspecting social care providers. They have also changed the way they inspect care services. They are focussing on a small number of outcomes in their inspections, in more depth; and spending more time speaking with or observing people who use services and the care they receive. They are also making all inspections unannounced!

So how can you be prepared for your next inspection? This course will show you how to look in depth at specific outcomes yourself; and how to ensure that you have the right evidence available to demonstrate your service's compliance to CQC. We will also look at what to expect and how to respond on the day of the inspection.

Finally, what about the future? CQC have undertaken a consultation exercise about proposed changes to the way they reach judgements about services and their enforcement procedures. We will examine these potential changes and look at the impact they may have on your service if they are implemented.

To book places on this course, please ring David Finney Associates on 01454 854846; or e-mail caroline@davidfinney.org.uk

David has previously offered this training course successfully to adult social care providers in Weston-super-Mare, in November 2011.  He is providing a similar one-day training course catering to the specific needs of the drug and alcohol treatment sector in conjunction with Drink and Drug News, on 14 March 2012 in London, which can be booked by contacting Drink and Drug News on 020 7384 1477 or by e-mailing Kayleigh@cjwellings.com.

David is also available to run tailored on-site courses for your organisation.

Please contact David or Caroline Finney on 01454 854846 for further information about course content; and to discuss your individual needs.

Previous Training Courses

Examples of our previous training courses are given below.

 "Help I'm a Registered Manager!"

This course will help anyone new to the role of Registered Manager, as well anyone who wishes to further understand the new registration and inspection arrangements introduced by the Care Quality Commission (CQC). The Registered Manager role is crucial to the provision of a quality service, as well as being vital in meeting the legal requirements without which the service could not operate. In a workshop format, David Finney will enable participants to engage with:

  • Legal accountability to CQC - including offences which can be committed.
  • Process of Notifications to CQC - when and how to make them
  • Extent of responsibilities - all the "Essential Standards" and how to fulfil them
  • Relationship with the "Nominated Individual"
  • Responsibility for Quality Monitoring - a brief introduction
  • How to prepare for inspection by CQC - according to the new methodology.

This course complements the following day's workshop on "Quality Matters", which seeks to understand in more detail the process which CQC require services to undertake.

David was the national policy lead for substance misuse services with the Commission for Social Care Inspection (CSCI) and is now an independent consultant specialising in the relationship between CQC and registered substance misuse services.

 

 "Swimming in clear blue water": Quality Matters

In order to produce a quality service with excellent outcomes, there needs to be an infrastructure in place so that you know how well your service is working. This workshop will introduce participants to the concepts and processes underlying Quality Monitoring. The focus will be on services registered by the Care Quality Commission (CQC), who will be introducing a "Provider Compliance Assessment" system as a means of obtaining information from providers about their services. It will be essential that registered services are able to provide the relevant information in a timely way to CQC, in order to achieve good inspection reports. Commissioners are increasingly asking for these reports, making them vital for obtaining and keeping contracts. This course will propose a way of collating this information in a way which also provides good feedback to the service, so that it can continually improve outcomes.

This workshop will help anyone responsible for quality monitoring in an organisation or for commissioners and contractors seeking to understand the CQC process.